Returns & Exchanges
What is the exchange policy?
We want to make sure you’re 100% satisfied with LaTshirt order.
If you aren’t happy with the quality, send it back and we will refund 100% of that product. However, we are not responsible for shipping costs.
Can I change my size?
Shipping & Delivery
How long will my order take?
LaTshirt clothes are made by order in Melbourne, Australia and it takes 2 to 4 business days to have them ready.
Estimates for how long it will take your LaTshirt to arrive once the order is ready and shipped:
Australia Express: 2-4 business days
Australia Standard: 7-10 business days
New Zealand: 5-12 business days
Rest of the world: 15-20 business days.
Can I pick up my order?
Sure thing! We are in Southbank Melbourne.
What if my order is lost/hasn't been delivered?
Think your order might be lost? We only use Australia Post that and normally is pretty good but life happens, so they aren't always able to deliver within that timeframe.
Check your tracking number for updates on your delivery date.
If you feel it's been too long, please contact us and we can launch an investigation with Australia Post.
How do I wash my LaTshirt?
- Turn LaTshirt inside out
- cold wash and gentle cycle
- air dry recommended
*There will be some minor shrinkage after washing, which is standard in 100% cotton products.
Where is LaTshirt produced?
All LaTshirt products are designed, printed, and posted from Melbourne, Australia.
The garments are imported.
What are the garments made of?Some products are 100% cotton and others products are a combination of cotton and polyester. Check product description for more details.
How do I find my size?
On every product page, you’ll see a size guide next to the description.
Simply follow the instructions and find your perfect size.
If you see a design, you like but it is not offered in the size you are looking for, contact us and we will get the size you need!.
How often do you release new designs?
How do I add specific notes to my order?
Each product has a description box where you can add specific notes.
Also when you head to your cart and at the bottom, you will see a box where you can add 'Additional notes' before placing your order.
Is my payment information secure?
We use Shopify Payments as well as Paypal & Afterpay which are all large merchant providers designed to protect customer information.
How do I use my discount code?
Once you are ready to pace the order, on the first page of Checkout there will be a box to enter your discount code. Always click ‘Apply’ to see how much are saving.
What is the best way to contact LaTshirt?
Providing excellent customer service is very important to us so we make it a priority to respond to you within 24 hours.
Just send an email to firstname.lastname@example.org or contact us via Facebook messenger or Instagram @la.tshirt
How do I give feedback?